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Frequently Asked Questions - Mobile Tickets

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Access Your Mobile Tickets Using Instructions

Frequently Asked Questions

Why Digital Tickets?

  • Avoid waiting in Will Call
  • Prevent tickets from getting lost in the mail
  • No need to print your tickets, simply present your smart phone with digital tickets at the game
  • Prevent possible fraud of print at home tickets

What Software Do I Need?

  • Any type of smartphone with a digital ticket viewer (iPhone, Android, Windows, etc.) will give you easy access to your mobile tickets

Why haven't I received my digital tickets?

  • Make sure you have used the correct email address
  • Check your junk mail/spam folder
  • Make sure you spam/junk folder mail settings allow you to receive emails with attachments

I lost the email with my tickets, what do I do?

Should I print my QR Code? 

  • We do not recommend this, as printing mobile tickets may not scan you into the event

I still have questions, what do I do? 

  • Please contact our ticket office at 319-569-4625 or fill out the form below PLEASE NOTE THAT ON A GAME DAY, our ticket team may not be able to respond, but we will get back to you as soon as we are available. 
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